indo178Legal Notice
Account opening on indo178 starts with email verification, identity document upload, and selection of a payment method. Before you proceed, you need to understand that our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.
This legal notice sets out the key boundaries of our service: who can use indo178, where we operate, what we are not liable for, and how disputes are resolved. We operate transparently and enforce these terms consistently across all players, whether they are in Jakarta, Surabaya, Bandung, Medan, or Semarang. If you have questions about whether indo178 is available in your jurisdiction, contact our support team before creating an account.
Our English-language support team is available via chat, email, and in-app messaging to answer legal and compliance questions.
Service Availability and Jurisdiction Restrictions
We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction. We are not liable for any legal consequences arising from your use of indo178 in a jurisdiction where it is prohibited.
Our platform operates under the assumption that users access it only from jurisdictions where such services are permitted. If you are unsure whether indo178 is available in your location, we recommend consulting local legal resources or contacting our support team before creating an account. We reserve the right to restrict access to users in specific jurisdictions at any time, with or without notice.
When you create an account on indo178, you confirm that you are accessing the platform from a jurisdiction where online gaming and sportsbook services are permitted by law. You also confirm that you are at least 18 years old and that you have the legal capacity to enter into this agreement.
- Service scope
- indo178 is available only where local law permits. Users must verify compliance with their own jurisdiction's law.
- Age requirement
- You must be at least 18 years old to create an account and use our platform.
- Legal capacity
- You confirm that you have the legal capacity to enter into this agreement and use our services.
- User responsibility
- You are solely responsible for verifying that your access and use comply with local law.
Account Eligibility and Restrictions
To create an account on indo178, you must provide accurate personal information and complete identity verification. We require a valid government-issued ID (KTP, passport, or driver's license), a selfie, and a confirmed email address and phone number. We use this information to verify your identity and comply with Know Your Customer (KYC) regulations.
You may not create multiple accounts. If we detect duplicate accounts, we reserve the right to suspend or close all associated accounts and forfeit any balance. You may not use indo178 on behalf of another person, and you may not allow another person to use your account. Your account is personal and non-transferable.
We reserve the right to refuse service to any user at any time, with or without cause. This includes users who violate our terms, engage in fraudulent activity, or attempt to circumvent our security measures. If we close your account, we will process any outstanding balance to your registered payment method within a reasonable timeframe.
Limitation of Liability
We provide indo178 on an "as is" basis. We do not warrant that our platform will be error-free, uninterrupted, or free from viruses or malicious code. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of indo178, including loss of profits, loss of data, or business interruption.
We are not liable for any losses arising from your use of payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). Payment processors are independent third parties, and we are not responsible for their actions, delays, or failures. If you experience a problem with a payment method, contact the payment provider directly.
We are not liable for any losses arising from your account being compromised due to your own negligence, such as sharing your password or failing to enable two-factor authentication. You are solely responsible for maintaining the confidentiality of your account credentials.
Dispute Resolution and Governing Law
These terms and your use of indo178 are governed by the laws of the jurisdiction in which we operate. Any disputes arising from these terms or your use of our platform shall be resolved through binding arbitration or court proceedings in that jurisdiction, as applicable.
If you have a complaint about indo178, contact our support team. We respond in English via chat, email, and in-app messaging. We aim to resolve most complaints within 48 hours. If we cannot resolve your complaint directly, we will escalate it to our management team for further review.
If you remain unsatisfied after our internal review, you may pursue external dispute resolution through the relevant regulatory body or arbitration service in your jurisdiction. We will cooperate fully with any official investigation or arbitration process.
Data Protection and Privacy
We collect and process personal data in accordance with applicable data protection regulations. Your data is used to verify your identity, process your deposits and withdrawals, detect fraud, and comply with legal requirements. We do not sell your data to third parties and do not use it for marketing purposes without your consent.
For detailed information about how we collect, use, and protect your data, please refer to our privacy policyYou have the right to access, correct, and delete your personal data. You can manage your account information in your account settings or contact our support team to request access to your data.
Changes to This Notice
We may update this legal notice from time to time to reflect changes in our service, legal requirements, or business practices. We will notify you of material changes via email or in-app notification. Your continued use of indo178 after such notification constitutes acceptance of the updated notice. If you do not agree with the changes, you may close your account.
Contact Information
If you have questions about this legal notice, our terms, or your rights and responsibilities as a user of indo178, contact our support team. We respond in English via chat, email, and in-app messaging. We are available to assist you with legal and compliance inquiries at any time.